Citrix workspace resolution issue.DPI scaling not passing through correctly after upgrading to 1912 from 7.15

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Citrix workspace resolution issue - Method 1 – set the scaling the same on all your displays



 

For this reason, customers will need to decide whether configuring for unscaled or scaled is more suited to their needs. This setting is recommended for desktop sessions requiring the best image quality, where the additional server resource usage is acceptable. The desktop session will launch with a DPI value that matches the DPI value of the endpoint monitor on which the session displays.

When DPI matching is not possible, the unscaled setting will still mean the full resolution is sent but without DPI matching.

This can result in small text and icons in apps and desktop sessions. The DPI can still be set within the VDA after session launch, resulting in the desired text and icon sizes, though this is not possible on RDS desktops, or seamless applications. In a session, when you change the DPI settings and relaunch it, the size of the session window might not be appropriate. As a workaround, resize the session window. Default mode with all versions of CWA for Windows up to This mode is not supported with mixed DPI settings, where multiple monitors are connected to the local Windows client and configured with different DPI scales.

Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Information DPI scaling is a critical consideration when using high-resolution monitors over x with Citrix Virtual Apps and Desktops. Select "Advanced Preferences". You will see a new window appear.

Select "High DPI". Here you will see you can change the settings to "Yes", "No" which uses native resolution or you can decide to "let the operating system" decide. Select option "No" and click save. Once you restart the workspace, users should see the same resolution in the VDA as seen on the endpoint device. There has already been an enhancement request created for these features to be added in future releases.

Scott Kuhl 0 Members 1 post. Posted July 17, Martin Ilchev 0. Martin Ilchev 0 Members 1 post. Posted July 20, Morne Botha 0.

Morne Botha 0 Members 11 posts. Posted August 10, Hi Guys we have the Same. We have a call open with Citrix but to be honest with you not very helpful. They keeps on pointing to articles that I have read and tested and it never helped. Just giving my opinion hopefully it helps someone. Ken Claussen 8.

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Citrix workspace resolution issue.DPI support changes with Citrix Workspace App for Windows 2206



  The feature enhancement leverages DirectX based scaling on the client where CWA for Windows version is installed. If you have multiple monitors with different scaling settings, Citrix can have difficulty adjusting the display if you move the window from one monitor to another. Please sign in to comment You will be able to leave a comment after signing in Sign in now. Scaling can cause blurriness in the images, particularly in the case of text. Our site does not support outdated browser or earlier versions. You can find more information here Install the Google browser.❿     ❿


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